Jr Administrator/Technical Support Specialist
Primary Basic Function and Responsibility
- Provide technical support for Level I-II issues via helpdesk and the telephone.
- Monitoring servers for stability and taking both proactive and reactive measures to correct and prevent issues.
- Providing fellow system administrators and support representatives with technical support and guidance.
- Assisting clients in transferring accounts to our servers.
- Installing, configuring, and maintaining services such as Apache, MySQL, and Postfix across multiple servers.
- Knowledge in cPanel in a shared hosting environment is a plus
Fresh graduates are welcome.